UPDATED: June 2020
Great Rivers Country (GRC) is committed to protecting the privacy of users of GRC websites. The information we collect is used exclusively to facilitate services that we provide to you. We value your privacy and will take all necessary steps to protect it and maintain your trust.
We will not communicate with you unless you expressly request it. We are committed to your privacy and will not share your personal information to any third party that is not a trusted partner of the GRC.
Our Commitment to Privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every GRC employee, vendor and partner.
GRC does not knowingly solicit personal information from children or send them requests for personal information.
GRC and all program websites or email correspondence may contain links to other sites. GRC does not share your personal information with those sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time we collect it, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted nor will we use your personal information in a new manner.
How to Contact the GRC
581 S. Deere Road
Macomb, IL 61455
Information We Collect
To serve site visitors and customers better, the GRC collects two basic types of information from our customers:
Personally Identifiable Information: This is information that can be used to distinguish or trace an individual's identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual. This information is voluntarily provided to us by our customers and is used by us for fulfilling requests, inquiries or travel service orders. GRC does not rent or sell any of this information to anyone.
Aggregate User and Tracking Information: This information gives us insights on how our customers and site visitors use our site and our other products. This data is anonymous in nature and does not contain/is not linked with any personally identifiable information. We use this information to ensure that our website, emails and marketing efforts continue to appeal to our customers.
Information We Collect About You
GRC only collects personally identifiable information that you voluntarily provide to us. Examples of such personally identifiable information that you provide to us includes your:
GRC only requires personally identifiable information from you when it is needed to fulfill your order or request.
Other Information We Collect
When you visit GRC websites, we automatically collect some information about your visit using cookies, web beacons, log analysis software and other aggregate tracking technologies.
Each time you visit GRC's websites, anonymous navigation information is collected by our servers. This information includes:
This provides GRC with information about how the website is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each Web page on the site. It does not personally identify individual users.
User Data/Data Collection: Social Media (Features) and Widgets
Cookies are files that contain small amounts of data. If your browser is configured to accept these files, they are stored on your computer's hard drive. GRC uses these data files when you visit our site to identify you anonymously. By using cookies, GRC is able to:
A GRC third-party advertiser cookie file may also be placed on your hard drive during your visit to our website. The purpose of these types of cookies is to collect aggregate statistics about your visit to our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. These cookies do not contain personally identifiable information.
As a means of measuring the efficacy of the online advertising and marketing campaigns that GRC employs, GRC allows third-party advertising companies to use a single-pixel image file on our site to collect information about your visit. This information is anonymous in nature. It only identifies actions being performed on our website. It does not tie actions back to any individual user of our website. No personally identifiable information is collected during this process.
These tracking mechanisms are used to ensure that GRC websites and emails continue to provide relevant content that is interesting and useful to our customers.
Information from Third-Party Sources
GRC may periodically add or update information about you obtained from third-party sources. Examples include updated address or email address information from such sources as co-branded businesses, business partners or other third parties. This information can help us accurately fulfill orders or deliver purchase confirmation messages. We also receive aggregate information such as page views, search terms and click-through information from sources, such as companies we advertise with.
How We Use the Information We Collect
GRC may use your information, including personally identifiable information, for business purposes including, without limitation, for the following business purposes:
Additionally, GRC may use your non-personally identifiable information it collects during your site visit, during your interaction with our emails or during your interaction with our third-party marketing efforts for other purposes including without limitation, the following:
Special note: Information we collect on how you use our site does not include personally identifiable information unless you choose to specifically provide us with such information.
This information can be used to display targeted advertising. We do not use personally identifiable information to deliver such targeted advertising.
Additionally, GRC may use your information, including personally identifiable information, for special purposes. Below are a few examples of special purposes:
In some cases, we may choose to buy or sell assets. In these business transfers, partner information, including personally identifiable information, is typically one of the business assets that is transferred. Moreover, if GRC, or substantially all of its assets were acquired, or in the unlikely event that GRC goes out of business or enters bankruptcy, partner information, including personally identifiable information, would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of GRC may continue to use your personally identifiable information as set forth in this policy.
If you prefer your web browsing patterns on www.greatriverroad-illinois.com or our program sites to be tracked anonymously or if you prefer for your web browsing patterns to not be tracked in this way, please click here for opt-out options.
What You will Receive from GRC
GRC believes that honest and clear communications with our partners is a key part of a great user experience. We only want to send you email that you expect to receive or that you have requested. All of our email contains clear information on how to unsubscribe, and we honor all requests as quickly as possible. Below are examples of types of communications you may receive from us.
Marketing or Promotional Emails
If you sign up for one of our marketing emails, either directly, during a contest sign-up, or by any other means, we will send you the marketing email that you have requested.
We only send these emails to site visitors and partners who sign up for one of our mailing lists or who agree to future contact regarding special promotions and offers from GRC. These mailings contain clear information on how to unsubscribe, and we honor all requests as quickly as possible.
If you are receiving email from us and wish to unsubscribe, either follow the unsubscribe instructions in the email, email us, call us or send us a note via postal mail to inform us that you do not want to receive email from our company.
Upon order request, GRC will utilize your postal address to fulfill your order/request.
How to Opt-Out of Future Communications
In order to opt-out of future communications please email email@example.com.
Answering Your Inquiries
When contacted either in person, via phone or email, we will use your email address, telephone number or postal address to respond to you.
What Information GRC Shares
GRC does not rent or sell any of your personally identifiable information to anyone.
Services sold on GRC websites are provided by parties other than GRC. These parties include but are not limited to hotels, tour operators, attractions, restaurants, agency partners, online travel agencies, and vendors. GRC will provide only the personally identifiable information to these parties that is necessary to complete or fulfill your services transaction.
Special note: The practices and privacy policies of these other parties may differ from GRC's policies. GRC suggests and encourages you to review their privacy policies to gain further understanding of their procedures for collecting, using, and disclosing your information.
GRC may also share personally identifiable information to third parties who provide or offer other services on our behalf. We may also share your personally identifiable information with business partners with whom we jointly market products or services. If you choose to access such third-party services and provide authorization, we may share information about you, including your personal information, with those business partners. Please note that we do not control the privacy practices of third party business partners and recommend you evaluate their practices before deciding to provide your personal information.
GRC may also share aggregate information to service providers, business partners and advertisers. In these cases, GRC does not provide personally identifiable information. In addition, the GRC may contract with third-party vendors for survey distribution or promotions or to facilitate sweepstakes or contests.
We make our best efforts to ensure that our systems are secure. GRC safeguards the security of the data you provide to us with physical, electronic and managerial procedures.
Your Right to Update Your Information
If you wish to update information held about you or your company by the GRC, please email your new details to firstname.lastname@example.org.
About This Policy
The information provided on this website was compiled by Great Rivers Country based on information materials submitted by its tourism partners and/or directly from the organization or business entity. Great Rivers Country assumes no liability for the accuracy of the information or representations/delivery of services contained herein.